that week all pharmaceutical files were transferred from Big Y to Walgreens, D'Amour Daley said adding that it was drug store's responsibility to inform customers of the change.
Man claims Big Y failed Prada Tote Leather Bag
According to Middlefield resident, Gary Prada Bags Price Philippines Berman, several customers were "abandoned" as they waited outside the store's pharmacy located on Washington Street for several hours to refill their prescriptions.
Berman, who has been a longtime patron of A said a formal notice was posted indicating the pharmacy was to remain open, though the store would be closed for inventory from Oct. 29 through Oct. 31. It said the pharmacy would be open for business Nov.
No, according to Big Y store manager, Claire D'Amour Daley. Earlier Prada Sling Bag Pink
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Walgreens spokesperson, Robert Elfinger attributed to the confusion to an uninformed Big Y employee and said that the pharmacy's patients must have received the wrong information.
"This was (a) totally irresponsible and thoughtless act by someone, most likely affiliated with Big Y," Berman said in an e mail. "Could Big Y be that heartless?"
Although D'Amour Daley said Big Y had finalized the transaction the week prior to the A store closing, Elfinger said that the transaction was actually not completed until late afternoon on Nov. 1, putting the responsibility of informing customers of the pharmacy's closing on Big Y.
"This was confirmed by the pharmacist (prior to the store's closing) who told many of us that, yes he would be there to fill our prescriptions," Berman said. "On Monday, without warning, the store was closed as expected but the pharmacy was also closed and gone."
to notify anxious customers of pharmacy closing
Berman also noted that there were no employees at the store to answer customers' questions, though there was a sign saying that the closest Big Y store was in Rocky Hill and "they would welcome customers in there."
In early September, the Great Atlantic Pacific Tea Co. the New Jersey based grocery giant that operates A Supermarkets announced its intentions to sell seven of its locations to Big Y. Among the ones to be pushed was Middletown's Washington Street location.
"In the afternoon when I arrived, since there was no phone communication, there were several people outside upset and bewildered with a few teary eyed senior citizens not knowing what to do since their (medications) had run out. It was very sad," Berman said.
"To decide last minute to close the pharmacy and not even leave a message on the phone line is despicable," Berman said. "Worse, not even a comforting note (was left) on the door to tell them that they could go to the nearby Walgreen, CVS or Price Chopper for help and advice."
Since the incident, Elfinger said Walgreens has distributed notifications to each of their patients' homes detailing the transfer of pharmacy files and where customers can go for advice.
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